The Confidentiality and Non-disclosure Agreement (the “Agreement”) is made and entered into effective as of XX/YY/2025, by and between Praveen Vijay Detective & Security Services (hereinafter referred to as the "Company"), and XYZ (hereinafter referred to as the "Party"). The Company and the Party may each be referred to individually as a “Party” and collectively as the “Parties.”
In consideration of the mutual covenants and conditions contained herein, to induce the parties hereto to provide certain information to each other and for other good and valuable consideration, the receipt and adequacy of which are hereby acknowledged, the parties to this Agreement do hereby agree as follows:
1. Confidentiality Obligations
The Party acknowledges that in the course of their engagement with the Company, they may gain access to confidential and proprietary information. As a condition of accepting this agreement, the Party warrants that they will not use or disclose any such information, either intentionally or unintentionally, to violate any applicable local, state, federal, or international laws, including but not limited to the Indian Penal Code.
2. Company Confidentiality Procedures
The Company, Praveen Vijay Detective & Security Services, adheres to strict confidentiality protocols. The following obligations apply:
- Confidentiality agreements are required to protect the privacy rights of all clients.
- From interviews to commissioned tasks, confidentiality will be maintained at all stages.
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Client-related documents and data will be handled solely by authorized personnel, specifically the Chief Investigation Officer (Manager).
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Upon completion of services, all documents will be securely destroyed unless otherwise requested by the client.
3. Non-Disclosure of Client Information
The Company agrees to maintain the confidentiality of all client-related information, including but not limited to personal data, investigative details, and any other sensitive information. The Company undertakes the following:
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Client information will not be disclosed to any third party, individual, company, or entity under any circumstances, except as required by law.
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Client information will be used solely for the purposes of providing the agreed services.
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The Company will ensure that all information remains secure and protected from unauthorized access.
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All employees, agents, subcontractors, and affiliates of the Company will be bound by the terms of this confidentiality agreement.
The Company acknowledges the sensitive nature of client information and commits to safeguarding it with the highest standard of care and integrity.
4. Service Timeline
The Company agrees to complete the assigned investigation or service within XX days/months/year from the date of payment receipt. However, this timeline may be extended based on the requirements of the case and mutual agreement between the Parties.
5. Payment Terms
The Party agrees to the following payment structure:
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80% of the total fee is payable upfront at the commencement of services.
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The remaining 20% is due once 50% of the investigative work is completed.
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The final report, which may contain favourable or unfavourable findings, will be delivered in accordance with the investigation’s outcome.
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Should additional information be required, an additional fee will apply.
- All payments made are non-refundable, regardless of case outcomes, discontinuation of services by the client, or other circumstances.
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If the Party ceases to use the Company’s services for any reason, the Party remains liable for the outstanding 20% of the balance.
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If the investigation subject relocates outside the city, the charges will double, and the Party will be responsible for all related travel and accommodation expenses.
6. Limitation of Liability
The Company and its affiliates, agents, and Detectives shall not be held liable for any special, consequential, direct, or indirect damages resulting from:
- Any correspondence between the client and their subjects of investigation;
- Any reunions or communications facilitated through the use of the Company's services.
Additionally, should any surveillance equipment or devices—such as tracking devices, hidden cameras, jammers, transmitters, or similar spy gadgets—installed in the subject's or suspect's vehicle, personal belongings, or any other items, be damaged or destroyed during the investigation, the Client (“The Party”) agrees to cover the full replacement cost of these devices.
The Party agrees to indemnify, defend, and hold harmless the Company from any claims, damages, or liabilities arising out of or related to the services provided or data obtained during the course of the investigation.
7. Jurisdiction and Dispute Resolution
Irrespective of your location, standing the city, area, region or country where you live, all disputes or dissatisfaction related cases will only be furnished to Gwalior judicial, or any legal case against Praveen Vijay Detective & Security Services can only be pursued under the Honourable Gwalior High court jurisdiction.